Address
Old Lambuland Near State Bank of India Imphal Secretariat, Babupara, Imphal West Manipur
Pin Code: 795001
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Sola Books. does not do cash on delivery.
Products that are not available for dispatch are generally not listed on www.solabooks.in for sale but in some cases products may not be available for immediate dispatch. Our customer support team shall notify the customers of such instances.
Upon information, the customer has the option to wait or cancel the order. In case of cancellation the following refund rules shall apply:
- We take (7-10 Business days) to complete your refund request. The refund amount will be credited in the same account as you had made the payment from. We will not be able to refund the amount to any other bank account or credit it to any other credit/debit card.
- Your refund will happen as per the below mentioned timelines. Please note that the refunds are dependent on external agencies such as banks, payment gateways and external couriers (for cheques).
Debit card/Credit card/Net Banking | (2-4 Business Days) from the refund initiation date |
UPI Transfer | (2-4 Business days) from the refund initiation date |
- Only regular priced items may be refunded. Sale / Discounted items are non-refundable.
- As soon as your refund is processed our team shall inform you on the email id that you had used for making the purchase.
Exceptions : Some items are non-refundable and non-exchangeable.
These include: [Damaged, Used]
Following are the conditions for return or for exchange process:
- Process for Return must be initiated within 7 days from the date of delivery of Book(s).
- The book should be in good condition without any physical damage.
- The book should not be used.
- A replacement will be provided for damaged Book(s) or faulty Book(s) . If the same Book(s) are not available in stock, we give you the choice of selecting another item of the same value. We will bear the shipping charges.
- Before placing an order please ensure you are placing the right products.
All communications regarding refund or return, please reach
Sola Books on (+91) 9863720598 during regular working hours (Monday- Saturday, 09 am to 05 pm)
Address of Principal Place of Business :
Sola Services
Floor No.: ΝΑ
Building No./Flat No.: KOM COLONY Name Of Premises/Building: KABUI HOUSE Road/Street: FCI GODOWN MANING Locality/Sub Locality: SANGAIPROU City/Town/Village: Imphal District: Imphal West GAIPROG e
State: Manipur
PIN Code: 795001
We want to ensure that the customer feels satisfied and blessed by using this website. If you have any queries, please contact us at info.solabooks@gmail.com
Shipping
- Refunds do not include any shipping and handling charges shown on the packaging slip or invoice.
- Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to the product during shipment.
- Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
- At Sola Books, we understand the excitement of diving into a new book. That’s why we’re committed to delivering your order within 7 to 10 days of purchase. With our swift delivery service, you won’t have to wait long to immerse yourself in the captivating worlds our books offer. Whether it’s the latest bestseller or a timeless classic, we’ll ensure your literary adventures begin promptly. Shop with us and experience the joy of fast, reliable delivery, because at Sola Books
For any queries or support, one can contact us at –
or call us at (+91) 7627959463
The term “Company” individually and collectively refer to Sola Books And the terms “You” /”Your” / “Yourself” refer to the Users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between You and Company (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between Sola Books. for your use of the “Website”.
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by Our Website, Your hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
User Information
To avail certain services on our website, users are required to provide certain information for the registration process namely: –
- a) Your name, b) Email address, c) Mobile or Phone Number, d) Age, e) PIN code, f) credit card or debit card details g) password etc…
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
Cookies
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
Links to the other sites
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible for your use of such sites.
Information Sharing
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Underage users
If you are under the age of eighteen (18) years, you may use this web site and purchase products and services through the use of this web site only with the involvement and under the supervision of a parent or legal guardian.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Sola Books. reserves the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
For any queries or support, one can contact us at –
or call us at (+91) 9863720598.
- Process for Return must be initiated within 7 days from the date of delivery of Book(s).
- The book should be in good condition without any physical damage.
- The book should not be used.
- A replacement will be provided for damaged Book(s) or faulty Book(s) . If the same Book(s) are not available in stock, we give you the choice of selecting another item of the same value. We will bear the shipping charges.
- Before placing an order please ensure you are placing the right products.
All communications regarding refund or return, please reach Sola Books on (+91) 9863720598 during regular working hours (Monday- Saturday, 09 am to 05 pm)
Address for sending the Return :
Sola Books: Kip Cottage, Old Lambulane near Kuki Inn, Imphal West. State: Manipur Country: India
We want to ensure that the customer feels satisfied and blessed by using this website. If you have any queries, please contact us at info.solabooks@gmail.com
Welcome to our Store. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which governs Sola Books. relationship with you in relation to this website. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We provide our site for your convenience only
Our Sites are provided to you without charge as a convenience and for your information only. By merely providing access to our Sites, we do not warrant or represent that:
- The content is accurate or complete;
- The content is up-to-date or current;
- We have a duty to update any content;
- The content is free from technical inaccuracies or typographical errors;
- The content is free from changes caused by third party; and
- Your access to our Sites will be free from interruptions, errors, computer viruses or other harmful components.
We do not assume any liability for these matters. In other words, you use our Sites at your own risk.
You are Bound by Changes in these Terms and Conditions
We may at any time revise these Terms and Conditions by updating this page. By using our Sites, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms and conditions to which you are bound. Certain provisions of these Terms and Conditions may be superseded by other legal notices or terms located on parts of our Sites.
Accuracy, completeness, and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
All Content on Our Sites is Copyrighted
All content included on our Sites, including any materials, documents, text, designs, graphics, logos, images, audio and video (“Content”) is the property of Sola Books. or its affiliates and suppliers. The compilation and “look and feel” of all Content on our Sites is the exclusive property of Sola Books. and also protected by Indian copyright law. You may not inline, frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of For Sola Books.(including images, text, page layout or form) without our prior express written permission.
Products
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Third-party links content
We may provide hyperlinks or pointers to other web sites maintained by third parties or may provide third party content on our sites by framing or other methods. The links to third party web sites are provided for your convenience and information only. The content in any linked web site is not under our control so we are not responsible for the content, including any further links in a third party site. If you decide to access any of the third party site linked to from our web Sites, you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to for your use is free of computer viruses, worms, Trojan horses and other items of a destructive nature.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Prohibited uses
In addition to other prohibitions as set for the Terms of Service, you are prohibited from using the site or its content:
(a)for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c)to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d)to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e)to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f)to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sola Books., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Sola Books, having their registered office at
Address: Kip Cottage, Old Lambulane near Kuki Inn, Imphal West State: Manipur Zip Code: 795001 Country: India
Changes to terms of service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.